Microsoft Dynamics 365

Our new business solutions practice is a direct response to increasing demands from our customers in the area of business solutions. We are delighted to add Microsoft Dynamics 365 to the existing portfolio consisting of Board Secure, Office 365 and of course our training facility.

The Customer Journey is increasingly demanding more attention and requiring a more sophisticated approach which can be time consuming and costly. We believe this is an area of huge potential for many small businesses and CRM can deliver on this potential.

CRM for your Business

Properly employed, a CRM system will help implement your Customer Relationship Strategy by allowing you track key interactions with people in your professional network such as existing and potential customers.

Microsoft Dynamics 365 works with most core applications enhancing the three customer touch points: Marketing, Sales and Customer Service. CRM is particularly valuable to small businesses as it systemises and puts structure on labour intensive activities which might previously have been managed using email and Excel spreadsheets in conjunction with their core application.

Why choose tec support as your Microsoft CRM Partner?

  • Microsoft Gold Partners
  • Dell Preferred Partners.
  • Working to ISO 27001 standards.
  • Over a decade of experience.
  • A strong track record in delivering excellent customer service.
  • We know our customers and we tailor our solutions to your business.
  • Training opportunities provided for you and your staff.
  • Round the clock support available for our customers.

How will Microsoft Dynamics CRM improve your business?

Improve your Marketing

  • Allow you to really get to know your customer, their behaviours / preferences etc.
  • Integrate with your core tools such as Office 365 and Power BI to further impact on your overall communications strategy.
  • Improve your communications to ensure a more rounded, cohesive and timely approach.

Sell Better

  • Create a more transparent tracking of all interactions.
  • Enable better performance from your team as a result.
  • Empower your team with knowledge which in turn improves their response to customers.
  • Help the team identify and attract the customers you want.
  • More sophisticated analytics will improve reviews and increase renewals.

Their Best Experience Ever!

  • Make the process of engagement easier for your customers.
  • Signpost for customers via branded portals.
  • A searchable knowledge base provides customer added value.
  • Staff have full access to all interactions.
  • In short this enables your team provide faster superior support.

Why Microsoft Dynamics 365?

  • Microsoft Dynamics 365 Online is an award-winning, secure, enterprise scalable platform on which to build your key business processes.
  • We are Microsoft Gold Partners and have decades of experience working with this global market leader.
  • This is a core part of the Microsoft Office 365 cloud platform, integrating seamlessly with Exchange, SharePoint, PowerBI and Skype for Business which            opens up endless possibilities for our customers’ development.
  • There is only 1 Microsoft.

So why not try it and see for yourself!

If you would like a one to one demo or an overview of how Microsoft Dynamics could benefit your business, call Donal or Michael today on 091-477600 or email

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